Privacy Policy

MEDICTE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, date of birth)

• Medical information and health records relevant to your treatment

• Travel and accommodation preferences

• Payment and billing information

• Communication preferences and correspondence

We also automatically collect certain information when you visit our website, including:

• IP address and browser type

• Pages visited and time spent on pages

• Referring website addresses

• Device information and operating system

We use the information we collect to:

• Provide, maintain, and improve our medical tourism services

• Process your appointments and treatment requests

• Communicate with you about your medical journey

• Coordinate with healthcare providers in Turkey

• Process payments and manage billing

• Send you updates, newsletters, and promotional materials (with your consent)

• Respond to your inquiries and provide customer support

• Comply with legal obligations and protect our rights

We may share your information with:

• Healthcare providers and medical facilities in Turkey who will provide your treatment

• Service providers who assist us in operating our business (e.g., payment processors, email services)

• Legal authorities when required by law or to protect our rights

• Business partners with your explicit consent

We do not sell your personal information to third parties. All information sharing is done in accordance with applicable privacy laws and regulations.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We use encryption, secure servers, and access controls to safeguard your data. All medical information is handled with the highest level of confidentiality and in compliance with healthcare privacy regulations.

You have the right to:

• Access and receive a copy of your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information (subject to legal requirements)

• Object to processing of your personal information

• Withdraw consent where processing is based on consent

• Request data portability

To exercise these rights, please contact us using the information provided in the Contact section below.

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Cookies help us improve our website functionality and user experience. Some cookies are essential for the website to function properly, while others help us analyze website usage and provide personalized content.

As a medical tourism agency, your information may be transferred to and processed in Turkey where your medical treatment will take place. We ensure that appropriate safeguards are in place to protect your information during such transfers.

By using our services, you consent to the transfer of your information to Turkey and other countries where our service providers operate.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

Email: info@medicte.ca

Phone: +1 647 327 9051

Address: 690 Dorval Dr, Suite 200, Oakville, ON L6K 3X9, Canada